Who We Are & What We Do
Privette Heating and Air Conditioning is fa family-owned, and operated, licensed HVAC contractor delivering residential and commercial air-conditioning, heating, indoor air quality, and preventative maintenance services across East Texas. We specialize in fast diagnostics, emergency repairs, energy-efficient system replacements, and providing clear, expert answers to everyday HVAC questions. ​
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We are deeply rooted in East Texas, located in Gilmer, Texas. We have built our company on a foundation of honest craftsmanship, transparent pricing, and community-first service, our Team of certified technicians bring decades of combined experience to every job we do. Unlike large corporate chains, we treat our customers like neighbors, well, because they are! We believe in diagnosing problems accurately, explaining repair options in plain English, and providing dependable heating and cooling solutions that fit your budget and home layout.
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Expert, Local, and Trusted AC & Heating Repair: We service and repair all HVAC makes and models!
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Custom System Installation: Tailored heating and air conditioning designs built specifically for your home's layout.
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Energy-Efficient Upgrades: High-efficiency system replacements that are designed to lower your monthly electric and utility bills.
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Preventative Maintenance: Comprehensive tune-ups to extend the lifespan of your HVAC investment.
Local Heart, Expert Climate Control
When temperatures surge or the winter freeze begins to set in, a reliable HVAC system is designed to keep your home comfortable and your energy bills low all year round. We provide fast, local air conditioning repair, furnace maintenance, and full-system replacements tailored to your home's unique needs. From emergency 24/7 HVAC diagnostic repairs to high-efficiency SEER2 upgrades, our licensed technicians deliver prompt, transparent air conditioning and heating services to keep your air clean and your indoor climate perfect year-round.
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Call Now: (903) 797-2678
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Office Address: 1307 US Highway 271 N, Gilmer, TX 75644
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Email Contact: privette.air@gmail.com
General & Service Area FAQ
Q1: What areas does Privette Heating & Air Conditioning Serve in East Texas?
Answer: Privette Heating and Air Conditioning provides residential and commercial HVAC services across the East Texas areas, including Tyler, Longview, Kilgore, Marshall, Henderson, Gilmer, Ore City, Pittsburg, Diana, Mt. Pleasant, and surrounding communities. We are proudly a family-owned and operated HVAC services company, serving our neighbors in the greater East Texas region. Whether you need emergency AC repair in Gilmer, Texas or seasonal furnace maintenance in Longview, Texas, to a complete system replacement in Kilgore, Texas, our certified technicians offer prompt, reliable, local, service.
Q2: How quickly can Privette Heating & Air Conditioning respond to an HVAC emergency?
Answer: Privette Heating and Air Conditioning offers same-day and emergency HVAC repair services throughout East Texas, with a typical response time within 2-4 hours depending on location and peak demand. When your air conditioning goes out during a 100 degree East Texas Summer or your heat fails on a freezing winter night, speed and response time, matters. Call our emergency hotline to dispatch a technician immediately.
Air Conditioning & Cooling FAQ
Q3: Why is my AC unit blowing warm air?
Answer: An AC blowing warm air is typically caused by a dirty air filter, a tripped circuit breaker, a frozen evaporator coil, a malfunctioning thermostat, or a refrigerant leak. To troubleshoot at home before calling a technician you can do the following 3 things:
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1. Check your air filter: A clogged air filter restricts airflow and can cause the system to freeze up.
2. Inspect your thermostat: Ensure it is set to 'COOL' and the fan is set to 'AUTO' rather than 'ON'.
3. Check The Circuit Breaker: Look for a tripped breaker in your electrical panel. If theses basic checks do not resolve the issue, you may have a refrigerant leak or compressor failure requiring professional diagnostics from a licensed HVAC technician.
Q4: How often should I replace my HVAC air filter in East Texas?
Answer: In East Texas, air filters should be replaced every 30-60 days. Homes with pets, allergy sufferers, or high dust levels should replace filters every 30 days. Because of high pine pollen counts and elevated humidity levels in East Texas, air filters become dirty faster than average. Clean filters improve indoor air quality, protect your blower motor, and lower monthly energy bills by up to 15%.
Heating & Furnace Care
Q5: What are the warning signs that my furnace needs to be replaced?
Answer: Key signs your furnace needs replacement include an age over 15–20 years, sudden increases in energy bills, frequent repairs, strange banging noises, or uneven heating across rooms.
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Heat pumps and gas furnaces generally last 12–15 years.​
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Frequent Cycles: If your heat turns on and off every few minutes, your system is short-cycling and failing.
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Yellow Pilot Light (Gas Furnaces): A yellow or flickering flame instead of a crisp blue flame indicates incomplete combustion, which can generate dangerous carbon monoxide.
Q6: What is the difference between a heat pump and a traditional furnace?
Answer: A heat pump moves heat into or out of your home using electricity, offering both heating and cooling in one unit. A furnace generates heat directly by burning fuel (gas or propane) or using electric resistance coils. Heat pumps are extremely energy-efficient in East Texas due to our mild winter climate. However, dual-fuel systems (combining a heat pump with a gas furnace backup) are also popular for maximum comfort during occasional hard freezes.
Pricing, Maintenance & Warranties
Q7: How much does a new HVAC system installation cost in East Texas?
Answer: The average cost of a new HVAC system installation in East Texas ranges from $4,500 to $11,000+, depending on unit size (tonnage), SEER2 efficiency rating, brand, and home ductwork condition.
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Single-Stage Systems: Best for budget-conscious homeowners ($4,500 – $7,000)
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Two-Stage & Variable-Speed Systems: Maximum comfort, humidity control, and energy savings ($7,500 – $12,000+)
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We provide free, transparent in-home estimates with zero hidden fees. Ask us about seasonal rebates, utility incentives, and flexible financing options.
Q8: Is an annual HVAC maintenance agreement worth it?
Answer: Yes. Annual HVAC maintenance prevents up to 85% of unexpected breakdowns, keeps manufacturer warranties valid, lowers monthly utility costs, and extends system lifespan by 3 to 5 years. Our Privette Comfort Club includes two bi-annual tune-ups (spring AC check & fall heating check), priority emergency scheduling, and exclusive discounts on repairs and replacement parts.
Q9: How can I schedule an appointment with Privette Heating and Air Conditioning?
Answer: You can schedule service by calling 903-797-2678. Our dispatch team confirms all appointments with automated text reminders, and our technicians call 30 minutes prior to arrival so you never have to sit around waiting.
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